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You can top up your account in your personal account. Click the “Deposit” button at the top of the page or the replenishment icon opposite the currency in the “Portfolio” section. There will be further instructions in the deposit modal window.

To withdraw funds, you must submit an application in your personal account. The funds will be credited to the account you specified.

When registering, you need to provide a login, email and password. Additionally, in your Profile you can indicate your last name, first name, patronymic and other data that must be filled in to successfully complete verification.

There are three levels of verification:
Level 1 - confirmation of email address
Level 2 - confirmation of identity document
Level 3 - confirmation of tax document and selfie

The withdrawal process usually takes up to 48 hours.

In some cases*, processing times may be increased due to additional checks or network delays.

* weekends and holidays:

• Christmas – December 24 – January 3

If you have forgotten your password, click on the Authorization page at the bottom and click on the link "Forgot your password? Reset." You will receive an email with further instructions to restore access to your account.

The debit balance contains your funds, including replenishments, deposit payments and loyalty program accruals.

The credit balance contains issued loan funds and write-offs on loans.

The collateral balance contains assets that are pledged as collateral for a loan and are not available until the loan is repaid.

Cashback balance contains accruals for cashback vouchers. Funds on this balance are available only for investment.

To open an income account, you need to register on our website and pass level 1 verification.

The minimum deposit amount is 250 USDT.

The deposit period can be from 15 to 90 days.

Interest is accrued daily at 00:00 GMT-07:00 (California, USA time) on the debit balance.

Early withdrawal of funds from the deposit is not provided. According to the terms of the contract, you can receive your funds in full at the end of the deposit period.

Deposits are accepted only in Tether (USDT).

Yes, you can open multiple deposits at the same time, provided each of them meets the minimum amount and other requirements.

Accrued interest is credited to your debit balance daily and is available for withdrawal or opening a new deposit.

Cryptocurrency is a digital or virtual currency that uses cryptography for security.

Cryptocurrency can be purchased through cryptocurrency exchanges, specialized exchangers or P2P platforms.

Cryptocurrencies offer decentralization, fast transactions and low fees, as well as the possibility of inflation protection.

Cryptocurrency can be stored in hardware wallets, online wallets, or exchanges.

Blockchain is a distributed ledger that records all transactions on a network. It ensures data security and transparency through the use of cryptographic algorithms.

Mining is the process of validating and adding new transactions to the blockchain. Miners use the computing power of their devices to solve complex mathematical problems and receive rewards in the form of cryptocurrency.

Stablecoins are cryptocurrencies pegged to the value of real assets, such as the US dollar, euro or gold. They are designed to reduce volatility and ensure price stability.

Cold storage is the storage of cryptocurrencies in offline wallets that are not connected to the Internet, which ensures maximum security.

Hot storage is storage in online wallets that are connected to the Internet, providing easy access but less security.

When choosing a cryptocurrency exchange, consider factors such as security, fees, supported cryptocurrencies, ease of use, and the exchange's reputation among users.

To receive a crypto loan, you need to register, go through level 3 verification and select the necessary loan parameters in your personal account.

BTC, ETH, BCH, DOGE, TRX and LTC are accepted as collateral.

The minimum loan amount is 250 USDT.

Loan liquidation is the sale of a collateral asset at a market price in order to repay the loan when the liquidation threshold is reached.

Liquidation of a loan occurs if the value of the collateral asset decreases below the liquidation threshold.

Liquidation threshold is a specified percentage of the loan amount that must be secured by the collateral asset at the market rate in USDT. The liquidation threshold ranges from 105% to 110% of the loan amount, depending on the parameters selected.

If the loan cannot be repaid on time, your collateral asset will be sold to repay the loan.

The minimum collateral ranges from 115% to 140% of the loan amount, depending on the loan terms. There is no maximum threshold.

Interest on the loan is calculated daily and is automatically debited from the loan balance.

The terms of the loan cannot be changed after it has been received. However, you can repay the loan early without penalty.

Loan liquidation occurs automatically if the value of the collateral asset falls below the liquidation threshold. The collateral will be sold at market price to repay the loan.

The loyalty program allows you to receive a portion of commissions from profits on deposits and payments on loans from new clients who indicated your affiliate promotional code when registering. You can receive a promo code or share an affiliate link in your personal account.

Affiliate payments are 10% of profits on deposits and payments on partner loans.

Affiliate payments are calculated after payments on deposits and write-offs on loans. Your share of commissions is credited to your debit balance and is available for payment of fund services or withdrawals.

Registration of new partners occurs using an affiliate promotional code, which is displayed in your personal account. However, you can also copy the affiliate link and share it with friends, family or acquaintances. In this case, your affiliate promo code will be filled in automatically.

No, there are no restrictions on the number of partners. You can attract an unlimited number of new clients using your promo code or affiliate link.

Your affiliate link, which includes your promo code, is permanent and does not change over time. New clients who register using your link will always be your partners.

A cashback voucher is generated automatically when you make a new deposit for 5% of the deposit amount. If you have vouchers, you can see them in the Portfolio section.

The voucher can be activated in your personal account. To do this, click the “+” icon next to your cashback balance and enter the voucher code. The nominal amount will go to the cashback balance.
The voucher can be activated by any customer other than the voucher owner.

The voucher is valid until the end of its validity period, which is usually the end date of the deposit.

No, the voucher can be activated by any customer other than the owner. You can share your voucher code with your friends, family or acquaintances who are VA Foundation clients.

You can check your current cashback balance (and other balances) in your personal account in the "Portfolio" section.

No, there is no limit on the number of vouchers you can activate. You can redeem any number of vouchers received from other users.

No, however, cash back can be used in full to invest on the VA Foundation platform. The deposit amount, including cashback, will be returned and available for transfer at the end of the deposit period.

A voucher is generated when opening a new deposit for any amount. The nominal amount of the cashback voucher is 5% of the deposit amount (rounded to the nearest whole number).